I’m writing today to compliment our Realtor Jay Wells for a great Florida buying experience. It takes a bit of a stretch to say “great” as we did have some very exasperating times when we came down days after closing to find an iced over air conditioner, no hot water and at one point no power at all in the condo we bought but through it all Jay went above and beyond to help us through the mess. This was all after the closing and I suppose at this point most agents would walk away but Jay did not. He was a life ring when we felt surrounded by sharks and we are truly grateful for his assistance.
He has probably told you the story so I won’t repeat it here. It was a nightmare at the time.
Today I received the $500 check to apply to our travel expenses, another promise made and kept.
We chose your company having seen an ad in the back of one of those vacation property listing magazines picked up in a grocery store in February. I emailed a general inquiry and Jay called us a day later. We are very glad he did.
Through the entire buying process Jay was eager and informative, sending me listings before our trip, entirely pleasant to be with during our marathon of showings, very responsive to questions and backed up every promise with action. We can’t praise him enough. He continues to stay in touch and we hope to be able to steer him business in the future. We would not hesitate to recommend Jay Wells to anyone looking to buy in the central Florida area. When we resell the property he will certainly get the call.